Change your insurance

It’s important you tell us your Occupation Group as soon as possible as it affects how much you pay for your insurance. If you don’t tell us, you could pay more for your insurance than you have to. If you hold cover in the Default Division it may also impact your amount of cover.

To update your Occupation Group, go to your online account or complete the Application to Change Occupation Group form.

Once your Basic Cover has started in the Default Division, you can opt-in to the Mining Division within 60 days of the date of your Insurance Welcome letter. You do not need to be a miner to opt into the Mining Division.

Once you’re in the Mining Division, you’re unable to switch back into the Default Division, but you can cancel or change your insurance at any time. If you decide to not opt into the Mining Division, you’re unable to do so in the future.

To opt into the Mining Division, complete the Opt-in to the Mining Division form.

You can opt in* to add cover before you’re eligible for Basic Cover, or to keep your current Basic Cover if your account becomes, or already is, inactive (that is, a contribution hasn’t been credited to your account for 16 months or more). 

To keep your cover, complete the Opt-in to keep your insurance form if your insurance is in the Mining Division, or the Opt-in to start or keep your insurance form if your insurance is in the Default Division.

^{*If you’ve chosen to opt into insurance, you won’t be eligible for a refund of premiums if you later cancel your cover, as you’ve elected to have this insurance on your account.}

Have insurance with another super fund or life insurer? You can apply to transfer any existing Death, Terminal Illness, Total and Permanent Disablement and Income Protection (IP) insurance you have without a full medical and lifestyle check. Conditions apply - please refer to the Product Disclosure Statement and relevant Insurance Guide.

You can apply to transfer cover held outside of Mine Super by completing the relevant insurance transfer form available on our website and returning it to us with an up to date statement, or other written evidence, from your other super fund or insurer confirming the type and level of cover you have with them. Please note: Confirmation of your existing cover must be received by Mine Super within 60 days of it being issued.

Your transfer request isn’t automatic. It’s subject to our insurer’s acceptance and some limitations apply. Examples of risks you should consider when transferring your existing cover include the loss of any accrued benefits, any new health issues that you may not be covered for under your new cover, the possibility of waiting periods having to start again, and the implications if you don't disclose all relevant information on an application form (even if unintentional). To ensure you’re covered at all times, don’t cancel your other cover until you’ve received written confirmation that your transfer request was accepted. If you’re not sure, call us on 13 64 63 before cancelling your other cover. Once your cover has been transferred, you must cancel your other policy.

To transfer your insurance, complete the relevant form.

You can cancel your insurance at any time. Here are some important things to remember if you are thinking about cancelling your insurance:

• If you cancel your insurance, you’ll no longer be charged for this insurance and won’t be able to make a claim for events or conditions that happen after your insurance was cancelled.

• If we receive your cancellation form within 120 days from the date your Insurance Welcome letter* and provided you have not made any claim, we'll refund any premiums we've already deducted back to your account.

• If you cancel your Basic Cover, you won’t be eligible for this type of cover again in the future.

• If you cancel your Basic Cover and require insurance cover again in the future, you can apply for Voluntary Cover. Your application will require assessment by our insurer, which could result in special conditions being applied to your Voluntary Cover, including exclusions and premium loadings. In certain circumstances, our insurer may decline your application for Voluntary Cover.

• If you’ve applied for new cover, you shouldn't cancel any existing cover until your application for new cover is accepted by the new insurer.

• Before cancelling your cover, it might be worthwhile seeking financial advice. The team at Mine Super Financial Advice is here to help you make confident and informed financial decisions. You can request an appointment to talk to adviser here.

To cancel your insurance, you can do this via your online account or by completing the Cancel your insurance form.

^{*This applies to members with cover in the Default Division who became eligible for insurance on or after 20 May 2024. If your cover is in the Mining Division, a different cooling off period applies. You can cancel your insurance by calling us on 13 64 63 or by completing and submitting the Cancel Your Insurance form above. For further information, please refer to the Product Disclosure Statement and relevant Insurance Guide.}